Shipping policy
Sexy Kitty Sex Toys & Sexy Lingerie
We aim to deliver your order safely, discreetly, and on time. Please review our shipping policy below.
1. Order Processing
Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays are processed on the next business day. A shipping confirmation email will be sent once your order is dispatched.
2. Discreet Packaging
All orders are shipped in plain, discreet packaging. No adult-related product details or store branding appear on the package to protect your privacy.
3. Delivery Time
Estimated delivery times vary by location:
- Local/Domestic: 3–7 business days
- International: 7–15 business days
Delivery times are estimates and may be affected by customs, courier delays, or unforeseen circumstances.
4. Shipping Charges & Customs
Shipping costs are calculated at checkout. Any customs duties, taxes, or import fees are the responsibility of the customer.
5. Order Tracking
A tracking number will be emailed to you once your order has been shipped.
6. Incorrect Address
Please ensure your shipping details are accurate. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses.
7. Lost or Delayed Shipments
If your order is delayed or appears lost, contact our support team and we will assist you with the shipping provider.
8. Undeliverable Packages
Orders returned due to failed delivery or incorrect address details may be subject to reshipping fees.
9. Contact Us
For shipping-related questions, contact us at:
📧 sexykitty4u@icloud.com | 📞 +44 7711 720497